Terms & Conditions

COVID-19 Policies

COVID-19 VACCINATION POLICY

We care about our Amber Kiwi Holiday Park family and with frequent stays from high (COVID-19) risk guests (elderly, physically disabled, children, and hospital patients) we wish to take measures to make their stay/visit a safe and happy one. With our legal Health and Safety obligations to minimise risk to our guests, staff, and contractors in mind we will be adopting a COVID-19 ‘My Vaccine Pass’ ONLY entry/stay requirement (No jab/exemption, No stay) from Wednesday 15th December 2021.

The booking reservation holder is responsible to ensure the entire group in the booking has a COVID-19 Vaccination Pass and can provide this upon request to Amber Kiwi Holiday Park staff. Children under the age of 12 years old at the time of their visit will not be required to show a COVID-19 Vaccine Pass (where ineligible for COVID-19 vaccination).

HEALTH AND SAFETY MEASURES

We can reassure our guests that all our staff are COVID-19 vaccinated and continue to provide the fantastic high standard of hygiene/cleanliness you have come to know.

• Face masks must be worn in the reception office, and are recommended in indoor communal facilities.
• No unregistered visitors on site. All visitors to report to reception on arrival before entering the Park (QR codes to be scanned, COVID-19 Vaccine Pass shown, and register at the reception office).
• Physical distancing of 1-2 metres is also required where possible during your time at Amber Holiday Park to help ensure the health and safety of all guests and staff.
• As per Ministry Of Health guidelines all guests are required to supply full names and contact details (email address, phone number, or home address) of all guests staying.

Visitors outside office hours by prior arrangement with management ONLY.

Please note that failure to comply with this policy may see the cancellation of your booking with immediate effect.

COVID-RELATED CANCELLATIONS

If this policy causes you to wish to cancel your booking we will provide you with a full refund if you cancel by 15 December 2021. Cancellations must be via email only to info@amberpark.co.nz by 15 December 2021. If we do not receive your email request within this time frame our usual cancellation policy will apply to your booking cancellation.

Healthline number: 0800 358 5453 (for if you think you have COVID-19 symptoms during your stay at Amber Kiwi Holiday Park).

This policy is subject to change at any time.

Thank you for your understanding of our desire to keep our Amber Kiwi Holiday Park family safe. We look forward to welcoming you for a happy and safe stay.

Pet Policy

Sorry strictly no pets allowed.